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GRAPHENE Upper Plate Recovery

GRAPHENE Upper Plate Recovery

Regular price $270.00 USD
Regular price Sale price $270.00 USD
Best value Sold out
VAT included. Shipping calculated at checkout. Import fee may apply.
Every GRAPHENE Upper Plate is unique and personal. In case of loss or damage, GRAPHENE owners can request NGRAVE to safely recreate a new custom upper plate to recover their Perfect Key. 
After purchase our Customer Support team will contact you to start the recovery process. 
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We are here to help

Would you like to start the recovery process of your GRAPHENE Upper Plate?

Contact us directly at support@ngrave.io.

  • Step 1 - Locate your recovery code

    Make sure you have access to the safe location where you store your Unique Recovery Code. Without it, we cannot recreate your GRAPHENE Upper Plate.

  • Step 2 - Order your Recovery

    Order a GRAPHENE Upper Plate Recovery at the top of this page.

  • Step 3 - NGRAVE contacts you

    In the next 48 business hours, our NGRAVE Support team will email you. They will ask a few questions and request your Unique Recovery Code.

  • Step 4 - Shipping

    Once all checks are clear, we can immediately manufacture the new plate and ship it to you.

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Recover access to your crypto

No third party risk

The “Ultimate Recovery Code” on your GRAPHENE is there in the case of loss or damage of your upper plate. Each upper plate configuration is unique and personal, and can be recovered. As NGRAVE (or any other third party) has no information on your lower plate, your secret key remains safe while recovering your upper plate.

Secure recovery process

NGRAVE can only recreate your GRAPHENE Upper Plate when you share the Ultimate Recovery Code, as we do not store Upper Plate configurations. Your code combined with an NGRAVE private key, lets our team generate a single-use file of your Upper Plate configuration. Then, we can immediately manufacture the new plate in Belgium and ship it to you.

We are here to help

You would like to start the recovery process of your GRAPHENE Upper Plate?

Do not hesitate to contact us directly at support@ngrave.io.