GRAPHENE Upper Plate Recovery
GRAPHENE Upper Plate Recovery
After purchase our Customer Support team will contact you to start the recovery process.
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We are here to help
Would you like to start the recovery process of your GRAPHENE Upper Plate?
Contact us directly at support@ngrave.io.
Recover access to your crypto

No third party risk
The “Ultimate Recovery Code” on your GRAPHENE is there in the case of loss or damage of your upper plate. Each upper plate configuration is unique and personal, and can be recovered. As NGRAVE (or any other third party) has no information on your lower plate, your secret key remains safe while recovering your upper plate.

Secure recovery process
NGRAVE can only recreate your GRAPHENE Upper Plate when you share the Ultimate Recovery Code, as we do not store Upper Plate configurations. Your code combined with an NGRAVE private key, lets our team generate a single-use file of your Upper Plate configuration. Then, we can immediately manufacture the new plate in Belgium and ship it to you.
We are here to help
You would like to start the recovery process of your GRAPHENE Upper Plate?
Do not hesitate to contact us directly at support@ngrave.io.